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Account Manager

JOB DESCRIPTION:
The Sales Representative regularly calls on specific customers assigned to a sales territory with the purpose of maintaining business and increasing sales in the welding, gases, industrial, and safety industries. This person is also responsible to identify and qualify prospective customers within their assigned territory and communicate this information to the Sales Manager. Sells safety, industrial, medical, specialty gases, welding equipment, materials, and supplies to machine shops and diverse organizations, including, but not limited to restaurants, schools, hospitals, farms, etc. Advises customer on safety supplies, welding products, abrasives, hardware and materials needed and procedures to follow to complete tasks the customer wishes to perform. Estimate quantities of gases required filling customers need. Sell abrasive products such as wheels, discs, and belts. Determines abrasive requirements for specific grinding, buffing, and polishing operations. Sells safety apparel and equipment, such as goggles, helmets, hearing protection devices, welding jackets, etc. Other key responsibilities include all aspects of customer service, sales, A/R, training, cylinder issues, disputes, problems and solving these issues to the customers satisfaction. Finally, this position must effectively communicate with all process leaders, which is crucial to the success of the Sales Representative. Direct communication with Area, Branch, Sales, and Plant Managers regularly and, when necessary, all other Managers or process leaders to facilitate customer service and satisfaction.
ESSENTIAL DUTIES:
Actively pursue and acquire, on an on-going basis, new and competitive accounts with emphasis on gases business, product supply agreements, and safety supplies.
Act as liaison between customer and company with regard to pricing, products, delivery information, payments, service, and inquires.
Maintain and upgrade selling skills and technical/product knowledge in both welding and safety equipment.
Complete and turn in sales-related paperwork, including call reports, cylinder audits, month-end reports, expense reports, mileage reports, etc., in a timely manner.
Provide market and competitor information to supervisor.
Maintain a professional and neat appearance of self and vehicle when representing the company.
Ensure customer inquiries related to billing problems, cylinder balances, order status, time of delivery, etc. are promptly and courteously handled, providing follow-up as necessary.
Lead and promote safety, attend safety meetings, and strictly observe safety rules.
Ensure any injury or accident is reported immediately and investigated promptly.
Perform mathematical calculations.
Comply with all company policies.
MARGINAL DUTIES:
Perform counter sales in a back-up capacity.
Assist with store inventory as needed.
Back up as needed and where qualified as directed by immediate supervisor or higher level management.
Other Duties as Required: This job description should not be construed to imply that these requirements are the exclusive standards of this position. Incumbents are expected to follow any other reasonable instructions, and perform any other related duties, as may be required by their supervisor. Performance of this job in a safe manner and in keeping with established Airgas policies is a condition of employment.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3+ years experience in welding industry and safety sales.
Must have reliable transportation to travel to customer sites.
Strong understanding of products and processes.
Excellent oral and written communication skills.
Ability to perform data entry in a computer and extract information on orders.
Ability to work independently and under some pressure to meet deadlines.
Must be able to work with a wide variety of people with different personalities and backgrounds.
Must be detail oriented.
Valid drivers license and personal vehicle with insurance coverage as required by the company.
Ability to use tools, routinely lift 25 - 75 lb., climb, reach and perform various physical maneuvers to perform the essential duties of job, with reasonable accommodation if necessary.
Must be able to operate in a drug-free workplace.
If internal, must not have any written disciplinary issues in previous 6 months.
Education and / or Experience:
Minimum - High school graduate or GED equivalent plus five (5) years industry experience.
Prefer Associates or Bachelors Degree plus three (3) years industry experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of the Company.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work during prolonged standing, frequent bending, stooping, crouching, reaching, grasping, and feeling. The employee is required to reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical office machine parts. The noise level in the work environment is usually moderate.
ESSENTIAL DUTIES:
Actively pursue and acquire, on an on-going basis, new and competitive accounts with emphasis on gases business, product supply agreements, and safety supplies.
Act as liaison between customer and company with regard to pricing, products, delivery information, payments, service, and inquires.
Maintain and upgrade selling skills and technical/product knowledge in both welding and safety equipment.
Complete and turn in sales-related paperwork, including call reports, cylinder audits, month-end reports, expense reports, mileage reports, etc., in a timely manner.
Provide market and competitor information to supervisor.
Maintain a professional and neat appearance of self and vehicle when representing the company.
Ensure customer inquiries related to billing problems, cylinder balances, order status, time of delivery, etc. are promptly and courteously handled, providing follow-up as necessary.
Lead and promote safety, attend safety meetings, and strictly observe safety rules.
Ensure any injury or accident is reported immediately and investigated promptly.
Perform mathematical calculations.
Comply with all company policies.
MARGINAL DUTIES:
Perform counter sales in a back-up capacity.
Assist with store inventory as needed.
Back up as needed and where qualified as directed by immediate supervisor or higher level management.
Other Duties as Required: This job description should not be construed to imply that these requirements are the exclusive standards of this position. Incumbents are expected to follow any other reasonable instructions, and perform any other related duties, as may be required by their supervisor. Performance of this job in a safe manner and in keeping with established Airgas policies is a condition of employment.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3+ years experience in welding industry and safety sales.
Must have reliable transportation to travel to customer sites.
Strong understanding of products and processes.
Excellent oral and written communication skills.
Ability to perform data entry in a computer and extract information on orders.
Ability to work independently and under some pressure to meet deadlines.
Must be able to work with a wide variety of people with different personalities and backgrounds.
Must be detail oriented.
Valid drivers license and personal vehicle with insurance coverage as required by the company.
Ability to use tools, routinely lift 25 - 75 lb., climb, reach and perform various physical maneuvers to perform the essential duties of job, with reasonable accommodation if necessary.
Must be able to operate in a drug-free workplace.
If internal, must not have any written disciplinary issues in previous 6 months.
Education and / or Experience:
Minimum - High school graduate or GED equivalent plus five (5) years industry experience.
Prefer Associates or Bachelors Degree plus three (3) years industry experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of the Company.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work during prolonged standing, frequent bending, stooping, crouching, reaching, grasping, and feeling. The employee is required to reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Send Resume to Debbie.jones@airgas.com

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